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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Berenbrok

Sandra Berenbrok

August 27, 2024

5  out of  5
rating by Sandra Berenbrok
"I have been going to Karla's State Farm Office for the past 19 years for home and vehicle coverage. She and the staff are always willing to answer any questions I might have. And to look for ways to reduce costs. I would like to thank Karla and her staff for their continued service and help that my family and I have received over the years."
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w phillips

August 24, 2024

5  out of  5
rating by w phillips
"Always the most helpful, nicest people. Each person in Karla’s office will answer as many questions that one has. They make sure you are comfortable on your understanding of your policy. Pleasant people one and all. I am assured they will work with me to get the best coverage I can get when I get a new car. God bless and prosper each of you"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you find our team helpful and friendly. You have certainly become one of our favorite policyholders. We appreciate you! Karla"
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Lori Marler

August 9, 2024

4  out of  5
rating by Lori Marler
"Been with them for years. They are very knowledgeable and helpful."
We responded:
"Thank you for your continued trust and support, Lori! We’re delighted to hear the you find our team knowledgeable and helpful. If there’s anything we can do to enhance your experience and earn that extra star, please let us know. Karla"
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Richard Sevart

August 6, 2024

5  out of  5
rating by Richard Sevart
"I'm real happy with Karla and her staff there honest and they also treat you like family I like state farm and I like Karla and her staff"
We responded:
"Thank you Richard for your 5 Star review! You always add a bright spot in our day when we get to help you! Karla"
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Nick Henderson

August 5, 2024

5  out of  5
rating by Nick Henderson
"There is some peace of mind in knowing that when things go wrong they have it covered and are quick to the draw."
We responded:
"Thank you for your kind words, Nick! We’re glad you feel peace of mind knowing we have you covered and are quick to respond when things go wrong. If you ever need anything else or have any further questions, please don’t hesitate to reach out. Karla"
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Katiana Holliday

August 2, 2024

5  out of  5
rating by Katiana Holliday
"They do everything to make sure things are explained and taken care of in a timely manner. Everyone in the office is very pleasant to deal with."
We responded:
"Thank you so much for your kind words, Katiana! We’re thrilled to hear that you had a positive experience with our team and that everything was explained and taken care of in a timely manner. It’s our goal to make sure every interaction is pleasant and efficient. Karla"
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Tammy Elfrink

July 26, 2024

5  out of  5
rating by Tammy Elfrink
"Always helpful and courteous!"
We responded:
"Thank you Tammy for 5 star review! I am so glad to hear our team is providing you with courteous and helpful service you deserve. We appreciate you!"
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bonnie sine

July 25, 2024

5  out of  5
rating by bonnie sine
"Everyone in office very knowledgeable and answers all my questions promptly."
We responded:
"Thank you for your feedback, Bonnie! We’re delighted to hear that our team has been knowledgeable and prompt in answering all your questions. Our priority is to provide excellent service and ensure our customers have the information they need. Karla"
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Becky Reynolds

July 25, 2024

5  out of  5
rating by Becky Reynolds
"We have used Karla for our auto, business, and home coverage for 20 plus years. Karla and her staff are exceptional in the service they provide. They truly are Like a Good Neighbor!"
We responded:
"Thank you so much for your kind words, Becky! It has been my pleasure taking care of your auto, business, and home policies. We truly appreciate you!! Karla"
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Santana Emmons

July 24, 2024

5  out of  5
rating by Santana Emmons
"Stuart was super helpful, friendly, and kind. He was great about explaining things and walking us through the process of getting our insurance set up. I would definitely recommend Stuart Dill as your agent at State Farm!"
We responded:
"Thank you for your kind words, Santana! I’m thrilled to hear that you had such a positive experience with Stuart. He always strives to be helpful, friendly and thorough in explaining the insurance process. Your recommendation means a lot to us. Karla"
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Phyllis Malchow

July 24, 2024

5  out of  5
rating by Phyllis Malchow
"Very helpful and friendly. Thank you"
We responded:
"Thank you Phyllis! We’re delighted to hear that you found our team helpful and friendly. Karla"
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Debra Sutton

July 22, 2024

5  out of  5
rating by Debra Sutton
"They are there for you and work with you"
We responded:
"Thank you for your kind words, Debra! We’re thrilled to hear that you feel supported and that we’ve been able to work with you effectively. Karla "
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Julie C

July 22, 2024

5  out of  5
rating by Julie C
"Great people always willing to work with you and take the time to figure out what is best for your needs."
We responded:
"Thank you so much for your kind words, Julie! We’re delighted to hear that you appreciate our team’s dedication to working with you and finding the best solutions for your needs. Karla"
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Debora Moyer

July 19, 2024

5  out of  5
rating by Debora Moyer
"I have been with State Farm in Buffalo for 36 years. They have always been great at helping us to do the best for our family. They have great savings for kids starting to drive and with good grades. Paid tow bills when needed it with their road side assistance."
We responded:
"Thank you so much for your loyalty and kind words, Deborah! We’re delighted to hear that you’ve had a positive experience with State Farm for 36 years. It’s wonderful to know that we’ve been able to support your family with great savings and reliable roadside assistance. Karla"
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Julia Owens

July 16, 2024

5  out of  5
rating by Julia Owens
"Karla and her team is the best. We walked in just to get a quote and Stuart walked us through things and we got the best price for our vehicles and house. Then when I go to pay off the app, (Which was down at that time) Macy helped me get my bill paid. She is always smiling and happy to help when I walk in the building. When you are with this team, you are never alone!"
We responded:
"Thank you so much for your kind words, Julia! It’s always a pleasure to assist you and provide the best quotes for your vehicles and home. Stuart and Macy are indeed fantastic members of our team, always ready to make sure you receive top-notch service with a smile. We appreciate your trust and look forward to continuing to support you with all your insurance needs. Karla"
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Mandy Martin

July 15, 2024

5  out of  5
rating by Mandy Martin
"You Ladies are awesome 👏👏👏"
We responded:
"Thank you Mandy! Your words mean a lot to me. I’m glad to hear that you had a positive experience. Karla"
Profile photo of Kaitlyn Viets

Kaitlyn Viets

July 15, 2024

5  out of  5
rating by Kaitlyn Viets
"These girls are so sweet!"
We responded:
"Thank you, Kaitlyn! It’s always a pleasure to hear such kind words. If there’s anything else I can assist you with, please feel free to let me know. Karla"
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gregg owens

July 15, 2024

5  out of  5
rating by gregg owens
"Awesome people to work with caring treat like your family"
We responded:
"Thank you for the review, Greg! At our State Farm office, we genuinely strive to treat everyone like family. Providing caring and personalized service is at the heart of what we do. Karla"
Profile photo of Emily Wise

Emily Wise

July 15, 2024

5  out of  5
rating by Emily Wise
"Karla and her gang at State Farm are amazing!!! They were so helpful when my husband wrecked my truck, and had everything done within a matter of hours! They called to check up, as well as keep us updated with everything that went on. Flash forward to now, if something comes up they aren’t sure about, they will get ahold of me asap and are super helpful fixing the problem! The whole staff there are super friendly and so eager to get the best deal for me and my family, while keeping cost at a good level. I truly can’t put into words how great they all are! ♥️"
We responded:
"Thank you so much Emily! I’m thrilled that my team and I could provide such great support during a challenging time. Ensuring quick and efficient service is our goal, and we strive to keep you informed every step of the way. Your trust and satisfaction mean the world to us, and we’re always here to assist you with any insurance needs that arise. Karla"
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Christy Dill

July 15, 2024

5  out of  5
rating by Christy Dill
"Stuart at State Farm is incredible. He helped me get my vehicles and house insured, at a great price. It was easy, convenient, and affordable. Go see Stuart for all your insurance needs."
We responded:
"Thank you for your 5-star rating, Christy! We appreciate you and your business. Karla "
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Sherrie Alston

July 12, 2024

5  out of  5
rating by Sherrie Alston
"Stuart was very helpful. Great customer service."
We responded:
"Thank you Sherrie for the 5-Star Review! We strive to provide you with informative facts so you can make the best decision for your needs. Don’t hesitate to reach out if we can help you with anything. Karla"
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Garrett Wolfe

July 12, 2024

5  out of  5
rating by Garrett Wolfe
"I have been using this State Farm for many years and have never had any issues. Everyone there is super friendly and quick to answer any questions I may have."
We responded:
"Garrett, it has been a pleasure doing business with you over the years and I look forward to helping you in the future. As life changes we are always here to help you as your needs change with it. Karla"
Profile photo of Darwin Richardson

Darwin Richardson

July 3, 2024

5  out of  5
rating by Darwin Richardson
"Great agent! When we moved away from the area, we kept our business with Karla. When it comes insurance, the service is as important as the coverage."
We responded:
"Thank you so much for trusting us! We care about you as much as your business. "
Profile photo of Michael McHugh

Michael McHugh

May 31, 2024

5  out of  5
rating by Michael McHugh
"I don't usually post reviews, but today I received exceptional rates and service from the Buffalo branch. I especially appreciate Teresa and the courteous way she reintroduced me to Stare Farm!"
We responded:
"Michael, we value your opinion and are so glad to hear you had a wonderful experience! We strive to provide friendly knowledgeable advice. If you need anything please reach out. Karla"
Profile photo of Jamie Hall

Jamie Hall

May 24, 2024

5  out of  5
rating by Jamie Hall
"This office is dedicated to customer service. They helped me through changes in life and we so great through the process. I have moved away from Buffalo but still use them. I won’t change agents"
We responded:
"Jamie we appreciate you and enjoy helping you with your insurance! Thank you for your kind words!"