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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Rhoads

November 26, 2024

5  out of  5
rating by Destiny Rhoads
"Kaitlynn was able to answer all my questions and gave great guidance!"
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Megan H

November 25, 2024

5  out of  5
rating by Megan H
"Genuinely goes above and beyond to take care of you."
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Linda Spencer

November 22, 2024

5  out of  5
rating by Linda Spencer
"In 1990, Linda moved from Southern California to downtown Long Lane. Of all the local and nearby insurance agents, only one returned Linda’s call and insured her farm and home. Mr. Bryce Bradley. Since Karla became our new agent, we’ve only had excellent coverage. Towing reimbursement, roof hail damage and fender benders, broken windshields. Every claim has been satisfied without question. More important than great coverage is peace of mind, that’s what we have with State Farm. Thank you, Roberto Regalado."
We responded:
"Thank you, Roberto, for your kind words! We’re proud to provide you with reliable service and comprehensive coverage for your home and farm. Your support means the world to us, and we’re always here to help with your insurance needs. -Karla"
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lana davis

November 19, 2024

5  out of  5
rating by lana davis
"Kaitlynn was super helpful and made the whole process so easy!"
We responded:
"Lana, Thank you so much for the 5 Star Review! I am so glad to hear you had a great experience with us. We are so thankful to have you in our agency. If you have any questions, please feel free to reach out. Karla "
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Rowan Mitschele

November 15, 2024

5  out of  5
rating by Rowan Mitschele
"I only just switched to State Farm but Kaitlynn made switching very easy. She was very patient with all of my questions and explained everything in depth."
We responded:
"Thank you, Rowan! I'm so glad Kaitlynn made the switch easy for you. Her patience and thorough explanations are what make her such an asset to the team. Welcome to State Farm! If you ever have more questions, don’t hesitate to reach out. – Karla"
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Andrea Blanton

October 10, 2024

5  out of  5
rating by Andrea Blanton
"Stuart was a wonderful help for me. He deserves a raise."
We responded:
"Thank you for your kind words, Andrea! We're glad to hear that Stuart was able to assist you so well. We appreciate your feedback, and if there's anything more we can do for you, please don’t hesitate to reach out! - Karla"
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Crystal Huston

October 4, 2024

5  out of  5
rating by Crystal Huston
"Always friendly and great to work with. Never had any problems doing business. Update: Needed another policy. No issues whatsoever. Kaitlynn made it super easy and it was a pleasure doing business with her."
We responded:
"Thank you so much for the review, Crystal! I’m thrilled that Kaitlynn made getting another plan super simple for you. It’s amazing knowing you had such a smooth and pleasant experience. It was our pleasure doing business with you! If you ever need anything else, don’t hesitate to reach out. We appreciate your support! - Karla "
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Robert Stockstill

September 30, 2024

5  out of  5
rating by Robert Stockstill
"My family has used this insurance for many years. They are always a delight and very helpful."
We responded:
"Thank you so much for your kind words, Robert! I’m glad to know you’ve had great experiences with us over the years. The team here is our own little family, I’m glad my family has been there for yours! Thanks again for the support! - Karla"
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Ebony Murphy

September 30, 2024

5  out of  5
rating by Ebony Murphy
"Used this insurance for many year. They have always been very helpful at the local office in Buffalo. Love the personal small town touch you got from this office."
We responded:
"Thank you so much Ebony! We truly appreciate you and look forward to taking care of your insurance needs for years to come!"
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Steve Nalley

September 26, 2024

5  out of  5
rating by Steve Nalley
"Been with state farm for years.my agents have always been very helpful. There always available to call our just drop in on them. Always a pleasure to visit I like my agents in Buffalo mo. Thank you Macy and Kellie and the crew for being my insurance. Team"
We responded:
"Thank you so much for your kind review, Steve! I’m delighted you’ve had a positive experience with the team over the years. Macy, Kelly, and the rest of the crew are here to help, and it’s lovely to know that you feel comfortable stopping by anytime. We truly appreciate your loyalty and support of us. Thanks again for being part of our family! – Karla"
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colby Blattel

September 26, 2024

5  out of  5
rating by colby Blattel
"Great staff and great customer service helped me with all my issues and concerns."
We responded:
"I appreciate the feedback, Colby! We’re thrilled that the team provided great customer service and addressed all your concerns. Our goal is to make sure our customers feel well taken care of, and we’re so glad we could help. If you have additional questions, don’t hesitate to reach out. We appreciate your support! - Karla"
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Riley Conly

September 26, 2024

5  out of  5
rating by Riley Conly
"Kaitlynn was eager to help and very knowledgeable about everything!"
We responded:
"Thank you so much for your review, Riley! I'm glad to hear you had a positive experience here! Our team prides itself on hard work and excellent customer service, and your feedback helps us grow in those fields. Thank you again, and don't hesitate to reach out if you need further assistance! - Karla "
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Michael Glassford

September 25, 2024

5  out of  5
rating by Michael Glassford
"Karla and her team take great care of us. Always available to answer questions and help with issues. I am glad they have my back."
We responded:
"Thank you so much for your kind words, Michael! I’m thrilled to hear that you feel well taken care of. We strive to provide excellent support and provide the ability to answer your questions. We’re glad to have your back and appreciate the support you have for us! Thanks again-Karla"
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Nicci Tyler

September 19, 2024

5  out of  5
rating by Nicci Tyler
"I have had everything BUT State Farm for insurance in my life, or so it seems, and I finally decided to get a quote. I was ecstatic at the money they could save me! No joke, my bill went from $300+ to under $200 a month! Id highly recommend you give them a call and see what they can do for you."
We responded:
"We so appreciate you Nicci! I am thrilled to hear that switching to State Farm has saved you so much money and that you’re pleased with the results. Your recommendation means a lot to us. If you need any further assistance or have more questions, feel free to reach out. Karla"
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Kayla Ann

September 13, 2024

5  out of  5
rating by Kayla Ann
"Very professional friendly and got me taken care of and also helped me save money!"
We responded:
"Thank you for your review, Kayla! I’m glad to hear that you found our service professional and friendly, and that we were able to help save you money. Karla"
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Derek Smith

September 12, 2024

5  out of  5
rating by Derek Smith
"Recently switched our insurance over to State Farm. Kelly and the crew were all super helpful and made the transition easy. They are all great to deal with."
We responded:
"Thank you for your review, Derek! I’m glad to hear that Kelly and the team made your transition to State Farm easy and provided helpful service. We appreciate your kind words and are here if you need any further assistance. Thanks again for choosing us! Karla"
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Sandra Berenbrok

August 27, 2024

5  out of  5
rating by Sandra Berenbrok
"I have been going to Karla's State Farm Office for the past 19 years for home and vehicle coverage. She and the staff are always willing to answer any questions I might have. And to look for ways to reduce costs. I would like to thank Karla and her staff for their continued service and help that my family and I have received over the years."
We responded:
"Thank you so much for your kind words Sandra! We so appreciate your loyalty to State Farm and our team. We look forward to serving your insurance needs for years to come! Karla"
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w phillips

August 24, 2024

5  out of  5
rating by w phillips
"Always the most helpful, nicest people. Each person in Karla’s office will answer as many questions that one has. They make sure you are comfortable on your understanding of your policy. Pleasant people one and all. I am assured they will work with me to get the best coverage I can get when I get a new car. God bless and prosper each of you"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you find our team helpful and friendly. You have certainly become one of our favorite policyholders. We appreciate you! Karla"
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Lori Marler

August 9, 2024

4  out of  5
rating by Lori Marler
"Been with them for years. They are very knowledgeable and helpful."
We responded:
"Thank you for your continued trust and support, Lori! We’re delighted to hear the you find our team knowledgeable and helpful. If there’s anything we can do to enhance your experience and earn that extra star, please let us know. Karla"
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Richard Sevart

August 6, 2024

5  out of  5
rating by Richard Sevart
"I'm real happy with Karla and her staff there honest and they also treat you like family I like state farm and I like Karla and her staff"
We responded:
"Thank you Richard for your 5 Star review! You always add a bright spot in our day when we get to help you! Karla"
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Nick Henderson

August 5, 2024

5  out of  5
rating by Nick Henderson
"There is some peace of mind in knowing that when things go wrong they have it covered and are quick to the draw."
We responded:
"Thank you for your kind words, Nick! We’re glad you feel peace of mind knowing we have you covered and are quick to respond when things go wrong. If you ever need anything else or have any further questions, please don’t hesitate to reach out. Karla"
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Katiana Holliday

August 2, 2024

5  out of  5
rating by Katiana Holliday
"They do everything to make sure things are explained and taken care of in a timely manner. Everyone in the office is very pleasant to deal with."
We responded:
"Thank you so much for your kind words, Katiana! We’re thrilled to hear that you had a positive experience with our team and that everything was explained and taken care of in a timely manner. It’s our goal to make sure every interaction is pleasant and efficient. Karla"
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Tammy Elfrink

July 26, 2024

5  out of  5
rating by Tammy Elfrink
"Always helpful and courteous!"
We responded:
"Thank you Tammy for 5 star review! I am so glad to hear our team is providing you with courteous and helpful service you deserve. We appreciate you!"
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bonnie sine

July 25, 2024

5  out of  5
rating by bonnie sine
"Everyone in office very knowledgeable and answers all my questions promptly."
We responded:
"Thank you for your feedback, Bonnie! We’re delighted to hear that our team has been knowledgeable and prompt in answering all your questions. Our priority is to provide excellent service and ensure our customers have the information they need. Karla"
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Becky Reynolds

July 25, 2024

5  out of  5
rating by Becky Reynolds
"We have used Karla for our auto, business, and home coverage for 20 plus years. Karla and her staff are exceptional in the service they provide. They truly are Like a Good Neighbor!"
We responded:
"Thank you so much for your kind words, Becky! It has been my pleasure taking care of your auto, business, and home policies. We truly appreciate you!! Karla"